In order to encourage the advanced, set up a model, and constantly improve the level of government service, recently, Jiangsu provincial government service center has carried out the annual comprehensive evaluation of various service windows. The comprehensive window of Nanjing patent agency has been rated as the "red flag window" in 2020 for its excellent work and high-quality service.
Since entering the provincial government affairs service center, Nanjing patent agency strictly abides by the government affairs service standards and window management system, always adheres to the service tenet of "innovation, efficiency, standardization, convenience and honesty", constantly improves its working methods, strengthens its service awareness, expands its service functions, and strengthens its capacity-building and standardization in strict accordance with the requirements of "strengthening internal quality and building external image" Management, strive to improve the ability and level of serving the people, and strive to build the best service brand. In May last year, it took the lead in realizing the comprehensive window processing of patent, trademark and geographical indication business in the national intellectual property system, truly realizing the "one window acceptance" of intellectual property business, and playing an exemplary leading role in the national system. In addition to routine business services, the window also selects special personnel to provide professional on-site guidance and assistance services to help the masses solve practical problems.
Honor is not only a spur, but also a higher starting point. The staff of the comprehensive window of Nanjing patent agency will cherish honor, make persistent efforts, take "maintaining the first-class service window" as the work goal, take "people's satisfaction" as the work standard, strengthen discipline, standardize behavior, fulfill responsibility, improve quality and efficiency, and provide more high-quality, convenient and efficient intellectual property public service for the people Service, let the red flag always fly in the comprehensive service window.